- Somehow being always late and finding always a different good excuse (lost luggage, wheather, personn missing, another alitalia plane late, the captain s mother angry,…)
- Offering your business class customer exactly the same experience as your economy passengers (ah yes, sorry, i forgot this amazing separating curtain)
- Giving your customer untolerable plastic food
- Supplying your customer with seats that are totally broken
- Explaining to some of your customers (like me) they cannot take their hand luggage with them because it is "too heavy". It should not weigh more than 5kilos ; but 90% of other passengers get in the plane with at least 15kilos. Racists!
- Leaving during a whole night flight the worst cheap lift music to help your passengers slip.
I know i already blogged on this wonderful airline company. but i just came back from italy and the experience was again terrible! I wish you die soon
tags technorati : alitalia
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